Seminars

Thank you for your interest in exploring the seminars I offer. Whether you're seeking to boost your team's leasing prowess or looking for a captivating keynote for your conference, these timely and informative topics are designed to engage and inspire your audience!

Motivational/General Session Seminars

Whether you are looking for a great keynote session, a motivational seminar or a general session for your next conference, we have the perfect one for you!

212 Degrees

One extra degree=exponential results. Applying one extra degree of temperature to water means the difference between something that is just very hot … and something that generates enough force to power a machine … to something useful … and powerful.

THE NEW VALUE ADD…YOU!

In today’s world, we place a lot of value on the transaction. But why aren’t we placing value on ourselves? In this session, we look at how we add value in our community, work and families and truly make a difference in the world. This is an engaging and interactive session made for team building or companywide meetings.

THE POWER OF POSITIVITY!

Can having a positive attitude truly make a difference? Are professionals with a growth mindset more successful? In this motivational and engaging session, we will uncover 12 secrets to a positive mindset as well as uncover ways to be more positive in your personal and professional life. Attendees will participate in an “affirmation exchange” that will guarantee a more positive outlook immediately!

GENERATIONAL HARMONY

Baby Boomers. Gen X. Millennials. Break through the generational gaps to create harmony in the workplace! Learn about changing demographics and generational impact in the workplace

Leasing Seminars

From fine tuning your leasing skills to enhancing the resident experience, these engaging and informative seminars are guaranteed to improve performance!

HOT LEASING TECHNIQUES

This interactive and fun session promises to get you energized and charged up to lease! Attendees will learn nine hot leasing techniques to bring back to their communities and increase their leases!

UPPING YOUR SALES GAME!

Are you doing the same thing in sales that you were 5 years ago? Why is building rapport so important? How do you use gap analysis to increase your sales? Learn how solutions selling can be used in your presentation! Get the prospect to WANT what you HAVE!

PROJECT RESIDENT

What do you think you know about customer service? How do you make your residents center stage? Why should you create a cutting-edge resident retention program? When is the best time to communicate with your residents? Remember, your residents are either in or they are out!

REVVING UP THE RESIDENT EXPERIENCE

Our industry is all about the transaction..but why? We want to make it experiential to attract and retain residents. This interactive session will focus on ways to enhance the resident experience all throughout the customer’s journey!

CUSTOMER CENTRIC SELLING

Are you truly focused on your customers? Learn what your customer really wants and how to deliver it! Learn the top 5 things your customer really wants.

PUTTING OUT THE PINEAPPLE

What are you doing to ensure that your community is offering exceptional customer service? Do your prospects and residents experience the best hospitality around?

EMOTIONAL LEASING

Emotional intelligence (EI) refers to the ability to perceive, control and evaluate emotions. Some researchers suggest that emotional intelligence can be learned and strengthened, while others claim it is an inborn characteristic.

LEASING 101

Are you new to the industry? Do you have a staff member who needs a refresher? This session will cover basics from vital key terms, fair housing, telephone techniques to the greeting, demonstration and closing and of course, follow-up

ADVANCED LEASING TECHNIQUES

Have you been a Leasing Professional for longer than 6 months? Do you need to rethink the way you are leasing? Are you in a sales rut? Then this is the class for you!

SECRETS TO THE SELF GUIDED TOUR

In this session, we will explore strategies to ensure that self-guided tours are engaging, informative, and leave a positive impression on prospective residents.

TRIED AND TRUE TELEPHONE TIPS AND TRICKS

How does your property answer the phone? Every time the telephone rings you should hear the sweet sound of opportunity. With major marketing dollars invested to make the phone ring, do not miss the opportunity to give the best first impression of your community.

CLEVER CLOSING TOOLS

Learn how to GET their attention and GET the sale! Uncover closing techniques guaranteed to work and discover when the RIGHT time to close is.

Marketing and Social Media Seminars

We all know that marketing is essential for generating traffic, maintaining high occupancy, and building a strong brand presence . Sharpen your marketing skills with these fun and trending seminars

MARKETING ON A SHOESTRING BUDGET

Not all communities have huge budgets for their marketing efforts. In fact, as occupancies dip and rents slip, on site teams are asked to tighten their belts even more. So how do you market on a shoestring budget? Learn how to market to niche customers and utilize both social media and brand ambassadors to help drive traffic to your community!

GUERILLA MARKETING

Guerilla marketing is gaining in popularity again as companies are finding unconventional ways to attract customers. Discover how you can incorporate a few fun guerilla marketing tactics into your overall marketing strategy.

ONLINE REPUTATION MANAGEMENT

Whether you're an individual looking to enhance your personal brand or a business seeking to improve customer perception, this seminar will provide you with actionable steps to elevate your online reputation and stand out in today's competitive market.

ARE YOU THE ONE MARKETING STRATEGIES

Finding your ideal marketing mix can be as challenging as finding your perfect love match! Understand the most effective ways to market and brand your community.

MARKETING TO THE GENERATIONS

Boomers! Gen X! Millennials! Gen Y! So many different generations with so many diverse needs can make your marketing efforts seem chaotic. Well, never fear! Marketing to the Generations will guide you to the right marketing effort for the right generation.

MARKETING BASICS

Learn the basics of marketing and understand how market segmentation can benefit your community. Discover which marketing tools are available to help your community stand out from the rest! Attendees will be presented with a case study for them to produce an overall marketing plan.

Leadership/Teambuilding Seminars

According to the Association for Talent Development, less than 30% of supervisors have been trained for their role. Whether you are looking to enhance your leadership skills or provide training for your entire team, these seminars are sure to level up everyone who attends!

ESSENTIAL SUPERVISORY SKILLS EVERY LEADER NEEDS

How do you manage employee issues? Do you know the best techniques to interview your next superstar? What are ways to motivate and reward your team? From interviewing, onboarding, coaching and feedback to providing effective communication, motivation and leading by example, this session has it all!

COACHING FOR PEAK PERFORMANCE

How you coach up or coach out your employees takes skill. Coaching your teams can help improve your bottom line and make a happier and more productive work environment. Learn how to coach your teams for peak performance!

BUILDING YOUR DREAM TEAM

What do you think of when someone says dream team? Like any winning sports coach, your goal as a leader is to create a team-based organization focused on achieving its goals! Learn what defines a "dream team and what the seven essential elements of a dream team, and much, much more!

TOMORROW’S LEADERS SERIES

There are many times that individuals in Assistant Manager and Assistant Maintenance Tech positions are passed over for leadership roles due to a lack of training and skill development. This leadership series was designed to teach attendees new leadership techniques and refine old skills to enhance communication, time management, decision making and hiring practices.

EARN YOUR SEAT AT THE BIG TABLE

Earn your seat at the table-One of the toughest challenges a new leader faces is how to move from “the kids table” to “the big table!” This interactive and fun session will lay out nine tips from someone who has “been there and done that.” The presenter will help guide new supervisors through the traps of leadership and help them understand how to navigate around corporate cultures and norms.

212 DEGREES

How many times do we find ourselves wishing we had given someone or something a little extra effort and attention earlier rather than later? Today (right now, this moment) can be the day you choose to minimize the chancesof that ever happening again. This interactive seminar is based on the book by Sam Parker that's inspiring millions of people around the world to dig deeper and make better things happen for themselves and the people around them. It begins with the premise, "At 211 degrees, water is hot. At 212 degrees, it boils. And with boiling water, comes steam. And with steam, you can power a train. Just one extra degree makes all the difference."

CONFLICT RESOLUTION

A pro-active approach to defusing aggressive behavior. The participants will explore preventative methods to deal with the escalating anger within themselves, as well as others. This class will present life skills that all team members can benefit from in their professional and personal lives.

Maintenance And Safety Seminars

These seminars are geared towards the maintenance team and those that lead them. All of the Leadership seminars are perfect for Maintenance Supervisors as well.

PREVENTATIVE MAINTENANCE

A pro-active approach to extending the life of equipment, reducing unexpecting problems and service requests while reducing expenses. Most importantly, this approach will increase resident satisfaction and the value of the community. This class will offer a plan that attendees can implement immediately.

CUSTOMER SERVICE FOR THE SERVICE TEAM

Customer service for the service team is an interactive session that highlights the unique challenges that every service team member faces when dealing with customers. Attendees will learn who their customers truly are and will gain a better understanding of how they impact resident retention and satisfaction at their communities.

MAINTENANCE FOR MANAGERS

Do you ever feel like Managers are from Mars and Maintenance Supervisors are from Venus? How do we get these individuals to speak the same language? In this informative and interactive session, attendees will truly “see how the other side feels” as we explore topics such as:

• Importance of Maintenance Staff

• Customer Service

• Maintenance is a Tool

• Service Requests

• Setting Maintenance Standards

• Safety

• Team Approach

• Communication

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